Terms and Conditions

Welcome to Surgeons Pet Clinic. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our site or booking any services. If you do not agree to these Terms, please do not use our website or services.

1. General Information

Surgeons Pet Clinic operates the website located at https://surgeonspet.com and provides veterinary care, pet products, and related services. These Terms apply to all users of our website, including visitors, customers, and those who make purchases from our online store or use our veterinary services.

2. Use of the Website

By accessing our website, you agree to use it in accordance with all applicable local, state, and international laws and regulations. You agree not to use the website in any way that could disable, overburden, or damage the site, or interfere with the normal use of the site by others.

You may not use our website for any unlawful or prohibited activities, including:
Uploading or transmitting harmful content such as viruses or malicious code.
Impersonating any person or entity, or misleading others about your affiliation with a person or entity.
Attempting to gain unauthorized access to our systems or networks.

3. Appointments and Services

Appointment Scheduling: By scheduling an appointment with Surgeons Pet Clinic, you agree to provide accurate and up-to-date information regarding your pet and your contact details.
Services: Our veterinary services, including but not limited to exams, surgeries, vaccinations, and treatments, will be provided by licensed veterinary professionals. You agree to follow all instructions provided by our team regarding your pet’s care and treatment.
Payment: Payment for services must be made at the time of service or as otherwise agreed upon. We accept a variety of payment methods, including credit cards, debit cards, and other methods available on our website.

4. Online Store and Purchases

Product Availability: Products available for purchase through our online store are subject to availability. We make every effort to ensure product availability, but we cannot guarantee that all items will be in stock at all times.
Pricing: Prices for products and services are listed on the website and are subject to change without notice. We reserve the right to modify prices at any time, and such changes will not affect orders that have already been processed.
Shipping: We offer shipping for pet products ordered through our online store. Delivery times may vary depending on the shipping method selected and the destination.
Returns and Refunds: Please refer to our Return and Refund Policy for information regarding product returns, exchanges, and refunds.

5. Privacy and Data Protection

By using our website and services, you consent to our Privacy Policy, which outlines how we collect, use, and protect your personal data. For more details, please refer to our full Privacy Policy.

6. Intellectual Property

The content on this website, including text, images, logos, graphics, videos, and software, is owned by Surgeons Pet Clinic or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our express written consent.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and do not imply that we endorse or are responsible for the content of these external websites. You access third-party websites at your own risk.

8. Disclaimers and Limitation of Liability

Veterinary Services: While we strive to provide the highest level of care for your pet, Surgeons Pet Clinic does not guarantee any specific outcome from veterinary treatments or services. All treatments are performed in accordance with current veterinary practices, but results may vary depending on the individual pet’s condition.
No Medical Advice: Information provided on this website is for informational purposes only and does not constitute medical advice. Always seek the advice of a veterinarian or other qualified professional regarding the health and well-being of your pet.
Limitation of Liability: To the fullest extent permitted by law, Surgeons Pet Clinic will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, services, or products.

9. Indemnification

You agree to indemnify and hold harmless Surgeons Pet Clinic, its affiliates, employees, agents, and partners from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the website, your violation of these Terms, or your violation of any rights of another party.

10. Termination

We reserve the right to suspend or terminate your access to our website and services at our sole discretion, without notice, for any reason, including if you violate these Terms.

11. Changes to These Terms

We may update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. It is your responsibility to review these Terms periodically. Continued use of our website or services after any modifications constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.